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Why Choose Us

Our commitment to quality care

At Knightingles Healthcare, we believe that exceptional care starts with the right people. From the very beginning of our recruitment process, we adopt a values-based approach to ensure that every member of our team embodies our core principles. Guided by our PARCK values - Professional, Attentive, Respectful, Caring, and Kind - we strive to provide the highest standard of care in every interaction.

Highly trained staff

We pride ourselves on our highly trained staff who are thoroughly versed in the Care Quality Commission’s standards of quality and safety. This ensures that you can always expect professional, compliant, and compassionate care from us.

Personalised care

Our focus is on ensuring that the individuals we support are at the centre of everything we do. We design and adapt care and support plans to meet their unique needs, ensuring that our approach is always person-centred. This commitment to individualised care is the cornerstone of our ethos.

Collaborative approach

We work in partnership with all relevant professionals and family members involved in the care of our supported individuals. This ensures a holistic and cross-referenced approach, allowing us to never miss what is important. By drawing on the expertise of specialists across professional networks, we provide the most comprehensive and effective care possible.

Extensive experience

We have experience providing care and support across varied servies from home care to complex mental health and live-in care. Our diverse expertise allows us to draw on best practice from across the Knightingles service, ensuring we deliver best-in-class care for those who need it most.

A responsive approach

We are dedicated to maintaining the highest standards of care and continuously improving our services through feedback and training.

At Knightingles, we are passionate about providing exceptional care that enhances the lives of those we support. If you or a loved one require complex care in a domiciliary or live-in setting, please contact us to learn more about how we can help.
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CQC Reports

Knightingles Healthcare Bedfordshire Limited

Knightingles Healthcare Hertfordshire Limited

See What People Say About Us

Don’t just take our word for it—explore our testimonials.
The experiences of those we work with speak volumes about the quality and compassion of our care.

Swift and compassionate support in a time of crisis

Family member

I must thank you for your response in our hour of need. In a crisis one needs rapid and positive help, and that is what you supplied. Yesterday [carer’s name supplied] did very well in entering a new house at a time of crisis and looking after [supported person name supplied] for the day, picking up jobs and keeping the house in order.

Enjoyable work environment

Experienced and Knowledgeable Staff

I generally get to see the same people, which is beneficial because it allows me to build strong relationships and understand their needs better. Consistency is important in care, and seeing the same individuals regularly helps them feel more comfortable and secure, and it allows me to provide more personalised care.

Family member is very safe with the carers

Supported individual

Family member is very safe with the carers, they are all well trained and very pleasant. They always use their Personal Protective Equipment (PPE) and are very careful.

Staff have good knowledge

Professional

I have supported Knightingles Healthcare in the past with writing and reviewing PRN protocols for their service users. I was impressed at the way staff at Knightingles Healthcare asked for support when it was required, rather than trying to muddle their way through. I met with a staff member from Knightingles Healthcare on Teams and we wrote the PRN protocols together. The staff member had good knowledge of the service user and their preferences. I provided the clinical oversight. More recently, they have contacted me again to review the protocols, which I will be doing with staff in due course.

Work-life balance

Experienced and Knowledgeable Staff

Staffing levels are regularly reviewed to ensure they are adequate to meet the needs of the individuals we support. I have a manageable workload, which allows me time off to spend with my family.

I am very safe with them

Supported individual

I have 4 visits a day, always 2 staff and I know them well. They are trained, they know what to do and I am very safe with them.

A place to experience growth

Experienced and Knowledgeable Staff

I recently completed my Safeguarding refresher course, which I do on a yearly basis. Moreover, I attended a Safeguarding and Capacity training event in May 2024. I am working towards being the safeguarding champion.

It’s like having family around.

Supported individual

They always go that little bit extra and help me with things they don’t really need to as it’s not really part of their job. It’s like having family around.